Experience Facility Maintenance Designed to Meet Your Needs
At Retail Contracting Services, everything we do is built around our clients’ needs. From the earliest days of our company’s existence, there has been a commitment to excellence and customer service. We carry a burden day in and day out to control costs. We deliver the necessary management and repair steps for making your job easier. A lot of times, we go in a company due to the ease of relations with RCS. Our customers simply know that we are going to respond, follow-up, and deliver results and charges that work for them and their organizations. We are only happy when you are!
Full-Scale Facility Maintenance
and Management Service
While we have a strong presence in the American Southeast, RCS assists companies nationwide. Our expertise is in repairing retail and restaurant facilities in multiple locations. We serve multi-location retailers and restaurants, thousands of stores, and millions of square feet across the country.
17 Years of Service Request Management and Expertise
RCS has been in business for more than 17 years. We are retaining customer relationships for over 10 and in some cases 15-year spans. RCS has performed over 10,000 service requests for one customer.
This foundation of trusted handymen, electricians, plumbers, HVAC specialists and more enables us to serve your every need. You can go back to doing what you do best – serving your own customers while we manage your repairs with optimal performance and controlled costs.
When you work with us, you get:
Specialization in retail/restaurant/multi-location repair and maintenance
Immediate responsiveness and ongoing communication about progress throughout the job
24/7 service at every location
Affordable rates despite our use of the top service providers in their fields
Affordable, Nationwide Service You Can Count On
That last perk often surprises people. Many of our clients initially worry that our services will be more expensive because we use subcontractors. They assume we’ll pass the extra cost
The fact is that RCS delivers optimal management and service to our customers through leveraged cost agreements with our service providers. After years of doing business with RCS, our service providers have come to trust and reward us with competitive rates that we have negotiated and to offer a respected consistency in our treatment and payment to our partnering service providers. Proudly, we can pass savings onto you as our valued customer. If a
partnering vendor rate is too high, RCS will perform real-time audits of the work to be performed and do what is necessary for reducing costs. We work with our vendors to find better material handling and pricing strategies; we listen closely to the customer and learn their exact expectations of service and purge any overages built into estimates and even obtain multiple estimates where needed to benefit the final proposal that is delivered to the customer. RCS often delivers 15 to 30% reduction in overall cost to the customer even with the superior level of management that we deliver. In other words, we are going to cost less than using a direct local service provider. RCS has the time and takes the time to negotiate pricing on a job by job basis for passing on those savings to our customers. This is what we do!
If you want to benefit from the reliability, affordability and all-in-one expertise that defines RCS, you need to try RCS. We’ll talk through your establishment(s), make a customized plan that fits your needs, and service you without locking you into a contract or tacking on extra fees. That’s our commitment—all to ensure your business has the support necessary to grow and succeed.
Get in touch with our friendly team of experts at Retail Contracting Services today to learn more about the customized services we provide to take your business to the next level.