Unless you have an in-house repair department, chances are good you leverage facility maintenance contracts for your commercial buildings. These allow you outsource a good chunk of your operation and maintenance responsibilities to the experts, without incurring a substantial carrying cost.
However, it’s about more than just cost.
The Perks of Outsourcing Maintenance
- Expertise. By selecting outside resources, you’re ensuring they’re experts in their fields. They live, breathe, and improve the skills of their trade every single day. And the variety of their experience works to your advantage. Win-win-win.
- Liability. By employing in-house repair staff, the responsibility is 100% on you in the event of an accident. But with your provider’s insurance kicking in, the liability is instead shared across both institutions. Or, in the best case, is the sole responsibility of the company you hired. Your contract should detail liability responsibility and coverage limits.
When a Contract Trumps Ad-Hoc Repairs
While a commercial maintenance contract may not be right for everyone, it’s easy to argue that it’s right for the majority.
The reason? Peace of mind.
Unless your building is brand new and covered by an extended builder’s warranty, things are going to go wrong. Wires will short, pipes will leak, and holes in walls will need patching. That’s just the reality of commercial real estate.
Without a maintenance agreement, you’re stuck hiring someone every time something goes awry. You’ll likely need to place several calls to find someone with availability, as well as obtain bids. The process is onerous and exhausting. So why bother?
Instead, opt for a commercial maintenance agreement. You’ll call one person, and then it’s their responsibility to make the repair quickly and efficiently.
Doesn’t that sound better to you? We thought so.
What to Look for Before Signing on the Dotted Line
A good general maintenance contract has the following:
- Flexibility. Your business will grow and change in the year to come; so should your contract.
- Clear expectations. From services covered to timing to pricing schedules and billing arrangements; it should all be in there. The more specific the terms, the fewer surprises you’ll be likely to encounter.
- Conflict resolution. No one likes to think about it, but it does happen. Maybe the air conditioning repair barely lasted a week. Or the tech is trying to bill for six hours of work when they were only on-site for two. Whatever the case, you need to understand the contractual obligations both parties agree to when it comes time to resolve the issues.
If your contract follows these guidelines, then you’re well on your way to total peace of mind.
Ready to Take the Next Step?
Retail Contracting Service is here to help. Our comprehensive maintenance service can tackle any project, regardless of location and complexity. Let us make your life easier. Just give us a call at 877-217-3335, and we’ll be happy to address all your questions regarding maintenance contracts for commercial buildings.